Thank you for shopping with PuffKash.

This Shipping Policy explains how we process, ship, and deliver your orders within India and to eligible international destinations.

By placing an order on www.kash.com, you agree to the terms outlined below.

1. Shipping Methods and Timeframes

1.1 Shipping Within India

We aim to dispatch your orders as quickly and efficiently as possible.

• Orders placed before 12 PM are processed and shipped the same business day.
• Orders placed after 12 PM are shipped on the next working day.
  Delivery timelines may vary depending on your location and courier service availability.

1.2 Shipping Carriers

We work with trusted and reliable shipping partners to ensure safe and timely delivery. The courier service assigned to your order may vary based on location, product type, or package weight.

2. Shipping Fees

2.1 Shipping Charges

Shipping costs (if applicable) are calculated during checkout and displayed before you complete your purchase.

Charges are based on package weight, dimensions, and delivery location.

2.2 Free Shipping

From time to time, we may offer free shipping on eligible orders as part of special promotions or campaigns.

Eligibility criteria for free shipping are subject to change without prior notice.

3. Order Processing and Tracking

3.1 Processing Time

We process most orders within 1 - 2 business days after payment confirmation. Processing time does not include weekends or public holidays.

3.2 Order Tracking

Once your order has been shipped, you will receive an email or SMS with your tracking number and a tracking link.

You can use this link to monitor your shipment’s progress and estimated delivery date.

4. Address Accuracy and Delivery

4.1 Accurate Shipping Information

Please ensure all shipping details provided at checkout are accurate and complete.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information

4.2 Delivery Attempts

Our shipping partners will make reasonable attempts to deliver your package.

If you are unavailable during delivery, the carrier may leave a notification or attempt re-delivery. You are responsible for coordinating re-delivery or pickup with the carrier directly.

4.3 Undelivered Packages

If a package is returned to us due to unsuccessful delivery attempts or incorrect address details, we will contact you for reshipment or refund processing (as per our Return & Refund Policy).

5. Customs, Duties, and Taxes

5.1 Within India

No customs clearance is required for domestic shipments.

5.1 Taxes and Duties

All prices displayed on our website are inclusive of applicable Indian taxes (GST).

For international orders, additional customs duties or import taxes may apply depending on your country’s regulations — these are the responsibility of the recipient.

6. Customer Support

For any shipping or delivery-related concerns, please contact us at:

📧 contact@puffkash.com

📞 +91 87008 00499