Refund & Return Policy – Kash

At Kash, we strive to ensure that every customer receives a high-quality product and smooth shopping experience.

Returns

We follow a No Return / No Refund policy once an order is placed. Orders cannot be cancelled after confirmation.

However, we understand that exceptional situations may occur. If you believe your case qualifies for special consideration, you may contact our support team at:
Email: contact@puffkash.com

Exceptional Return Eligibility

In rare cases where a return is approved, the product must:

• Be unused and in original condition
• Include original packaging and tags
• Be returned within the timeframe specified by our support team

Once your request is approved, we will provide detailed return instructions. Products returned without prior approval will not be accepted.

The return processing period may take 7–15 days from the date of approval.

Damaged or Incorrect Products

Please inspect your order immediately upon delivery. Contact us right away if:

• The product is damaged or defective
• You received the wrong item

Our team will review the issue and provide a suitable resolution as quickly as possible.

Refunds

If a return is approved and the product is received in acceptable condition:

• Your refund will be processed to the original payment method
• Refund processing may take up to 10 business days

Please note that banks or payment providers may take additional time to reflect the refund.

If more than 15 business days have passed since your refund was approved, please contact us at:
Email: contact@puffkash.com